Adjust the email address that the assessments come from

14 votes

For far too many clients, they report that the assessment takers are not seeing the emails to take the assessments. With the security conscious public, this can be related to the 'noreply' as the username portion of the sending email...gets auto shifted to spam or even deleted (depending on the security settings). Suggest a username such as 'assessment' or similar.

Under Consideration 1.0 2.0 Hire Optimization Suggested by: Kristy (09 Jan, '23) • Upvoted: 11 Mar • Comments: 4

Comments: 4

12 Jan, '23
Pete Baran
Agreed. The emails seem to regularly be going into the assessment takers "junk email" folders. There definitely seems to be something that PI is doing in the way they send emails that is getting flagged as spam!
13 Jan, '23
Beth Friel
I have started advising all my clients to use Invite by Link because this is such a common problem.
03 Aug, '23
Shellie Halstead
The invite by link advice is great, but only works for the behavioral assessment.
11 Mar
Rhonda
Shellie, at least in 1.0, you can create an OI link that will auto-send the CA as soon as someone completes the BA. Apparently won't work that way in 2.0, but you can do it now for clients in 1.0.